RF0341.jpg I didn’t receive an email acknowledging my order straight away. I ordered flowers at 6.30am and by midday, I still hadn’t received the3 flowers. I telephoned, but no one had a record of my order. The person on the telephone searched by telephone number and by my email. No record. I assumed my order didn’t go through so I was about to order another bunch from someone else as the flowers were for a guest speaker at a fundion I had arranged. To my surprise the flowers were delivered by 2.30pm (the seminar was about to end at 3.00pm) and I was indeed able to present the flowers to the speaker before she left. Next Time, If i am to use you again, I would appreciate an estimated time of delivery and a receipt as soon as my order went through so I had some follow up please. This is why I have not given an excellent rating. Also, the flowers I ordered were over 100.00 as I upsized and I don’t think they looked any different to the picture of the normal size on the website.